Services

Acute and Post-Acute Products

From the acute hospital setting to post-acute care in LTACs, LTCs, rehab facilities, hospice, and homecare, we have a product to help every patient in every setting. Our teams work with hospital discharge planners to ensure proper equipment requirements are maintained whether a patient is moving to post-acute care or returning home. See our Discharge Planning product crosswalk.

 

Clinical Support

Our clinicians bring a wealth of bedside knowledge backed by years of acute and post-acute clinical experience. They’re available for virtual and in-person education and demonstration, equipment use algorithm development, and more. Learn more on our clinical education page or talk with your Sizewise rep to request an in-person meeting.

 

Customer Service, Support, and Delivery

Service is our passion. When you call us, you will reach a live Customer Service Representative. Our team is ready to help you find the right equipment to meet your needs or assist you with the Sizewise equipment you are currently using. We’re ready to help 24 hours a day, 7 days a week—including holidays.

More than 65 Sizewise locations deliver to hospitals and health care facilities nationwide. Faster delivery times are coupled with the convenience of account associates, who ensure that patients are placed properly on our products upon delivery. In order to assure quality maintenance of our products, your local rep will also conduct periodic rounds within your facility.

 

Infection and Quality Control

Our factory-trained service technicians follow a consistent, thorough approach to cleaning and disinfection—from the time equipment is removed from a customer facility until it’s ready to serve another patient. Sizewise is ACHC accredited, and we follow their strict standards for infection control and prevention. Our process includes the use of EMist® electrostatic sprayers to apply chemicals to every square inch of the equipment, ensuring the highest level of disinfectant processing. Support surface top covers are cleaned thoroughly—either by hand or with industrial-style laundry machines and dryers. During processing, dirty equipment is always kept in a separate area from clean equipment, ensuring no cross-contamination. Additionally, we disinfect every delivery vehicle, including cargo areas and passenger cabs.

 

Mattress Audit Program

Help extend the life of your support surfaces by catching many issues before they contaminate the entire mattress. Our Mattress Audit includes: a no-charge inspection of ten surfaces, written report documenting mattress conditions, and recommendations on repair or replacement. Request a free audit here.

 

National and Regional Contracts

Sizewise is proud to work alongside the three nation’s three largest Group Purchasing Organziations (GPOs), numerous national and regional Integrated Delivery Networks (IDNs), as well as Federal, State, and local government entities. 


Surge Readiness Program™

Our Surge Readiness Program offers hospitals and health systems a collaborative approach to planning for future census overflow. We work with executives, clinical teams, and other key stakeholders to plan for various scenarios and participate in tabletop exercises and/or full-scale drills. We develop customized Surge Response Plans after understanding typical equipment needs—and determining bed frame, support surface, and mobility equipment levels based on various scenarios (pandemic micro-surge, seasonal census surge, natural disaster, mass casualty event, etc.). Click to read more about our Surge Readiness Program.

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